Layanan pelanggan AIAI customer service
CerdasChat — CS AI 24 jam untuk bisnismuCerdasChat — 24/7 AI customer service for your business
AI membalas pertanyaan tamu sendiri, dalam bahasa Indonesia & Inggris, di WhatsApp, Instagram DM, Facebook Messenger dan email, semuanya dalam satu kotak masuk.Our AI answers your guests' questions for you, in Indonesian & English, across WhatsApp, Instagram DM, Facebook Messenger and email — all from one inbox.
- Instagram DM
- Facebook Messenger
MasalahnyaThe problem
Chat tamu tak terbalas saat Anda sibuk atau tidurGuest messages go unanswered while you're busy or asleep
Pesan masuk tengah malamMessages in the middle of the night
Tamu luar negeri bertanya di jam yang berbeda. Pagi hari mereka sudah memesan di tempat lain.Overseas guests message from other time zones. By morning, they may have booked elsewhere.
Pertanyaan yang sama terusThe same questions, over and over
Harga, jam buka, lokasi, cara bayar: dijawab berulang-ulang di banyak aplikasi.Prices, opening hours, location, how to pay — answered again and again across different apps.
Kanal tersebarMessages scattered across apps
WhatsApp, Instagram, Facebook dan email dibuka satu-satu, dan ada pesan yang terlewat.You check WhatsApp, Instagram, Facebook and email one by one, and some messages slip through the cracks.
SolusinyaThe solution
AI yang menjawab dari info usaha Anda, dan tahu kapan memanggil AndaAn AI that answers using your business info — and knows when to bring you in
Membalas sendiri, 24 jamReplies for you, 24/7
AI menjawab pertanyaan umum tamu dalam bahasa Indonesia dan Inggris, berdasarkan info harga, jam buka, lokasi dan FAQ usaha Anda.It handles common guest questions in Indonesian and English, using your prices, opening hours, location and FAQs.
Satu kotak masukOne inbox
WhatsApp, Instagram DM, Facebook Messenger dan email masuk ke satu tempat. Anda dan staf bisa membaca dan mengambil alih kapan saja.WhatsApp, Instagram DM, Facebook Messenger and email all land in one place. You and your team can read along and step in at any time.
Urusan penting ke pemilikImportant matters come to you
Konfirmasi booking, harga khusus, keluhan, dan pertanyaan yang AI tidak yakin jawabannya diteruskan ke Anda. AI tidak mengonfirmasi pesanan sendiri.Booking confirmations, special rates, complaints and anything the AI isn't sure about are passed to you. The AI never confirms a booking on its own.
Setup dikerjakan tim kamiWe handle the setup
Kami yang memasukkan info usaha, menyambungkan kanal dan menguji jawabannya bersama Anda. Anda tidak perlu paham teknis.We add your business info, connect your channels and test the replies with you. No technical know-how needed.
Cara kerjaHow it works
Mulai dalam 3 langkahGet started in 3 steps
Ceritakan usaha AndaTell us about your business
Kirim info harga, jam buka, lokasi dan pertanyaan yang sering muncul. Coba dulu 5 chat AI gratis di nomor demo kami.Send us your prices, opening hours, location and the questions guests ask most. Start by trying 5 free AI chats on our demo number.
Kami siapkanWe set it up
Setelah berlangganan, tim kami menyambungkan nomor WhatsApp dan akun Anda, lalu mengisi dan menguji AI-nya.Once you subscribe, our team connects your WhatsApp number and accounts, then sets up and tests the AI.
AI mulai membalasThe AI starts replying
Tamu dijawab kapan saja. Anda cukup menangani yang diteruskan: booking, harga khusus, keluhan.Guests get answers around the clock. You just handle what's passed on to you: bookings, special rates and complaints.
Untuk siapaWho it's for
Usaha yang banyak menerima chat tamuBusinesses that get a lot of guest messages
- 🏡 Villa
- 🛏️ Homestay
- 🚗 Driver & turDrivers & tour operators
- 🛵 Rental motor/mobilScooter & car hire
- 🍽️ Restoran & kafeRestaurants & cafés
FAQ
Pertanyaan yang sering munculFrequently asked questions
Bagaimana kalau AI salah jawab?What if the AI gets something wrong?
AI bisa keliru. Karena itu AI hanya menjawab dari info yang Anda berikan, dan hal penting (konfirmasi booking, harga khusus, keluhan, pertanyaan yang tidak ada jawabannya) diteruskan ke Anda. Anda dan staf bisa membaca semua percakapan dan mengambil alih kapan saja.AI can make mistakes. That's why it only answers using the info you've given it, and anything important (booking confirmations, special rates, complaints, or questions it can't answer) is passed to you. You and your team can see every conversation and step in at any time.
Ada biaya WhatsApp tambahan?Are there any extra WhatsApp fees?
Biaya pesan WhatsApp ditagih oleh Meta dan dibayar langsung oleh Anda ke Meta, bukan lewat kami. Saat ini 1.000 pesan layanan pertama per nomor per bulan gratis; usaha kecil sering tidak membayar apa-apa ke Meta. Tarif Meta bisa berubah; kami bantu hitung perkiraannya sebelum Anda mulai.WhatsApp message fees are charged by Meta, and you pay them to Meta directly, not through us. At the moment, the first 1,000 service messages per number each month are free, so small businesses often pay Meta nothing at all. Meta's rates can change; we'll help you estimate your costs before you start.
Apakah data tamu saya aman?Is my guests' data safe?
Data percakapan hanya dipakai untuk melayani tamu Anda, tidak dijual dan tidak dipakai untuk iklan. Akses dibatasi untuk Anda, staf yang Anda tunjuk, dan tim kami bila perlu untuk dukungan. Untuk menghasilkan jawaban, isi pesan diproses oleh penyedia AI yang servernya bisa berada di luar negeri. Rincian ada di Kebijakan Privasi.Conversation data is used only to look after your guests — it's never sold or used for advertising. Access is limited to you, the staff you choose, and our team when needed for support. To generate replies, message content is processed by an AI provider whose servers may be outside Indonesia. See the Privacy Policy for details.
Bagaimana uji coba gratisnya?How does the free trial work?
Kami isi nomor demo kami dengan info usaha Anda, lalu Anda bisa mencoba 5 chat AI gratis, 1 kali per usaha. Setelah itu, lanjut dengan berlangganan. Daftar uji coba.We set up our demo number with your business info, then you can try 5 AI chats for free (one trial per business). After that, you can carry on with a subscription. Sign up for the free trial.
Coba dulu, gratis 5 chatTry it first — 5 chats free
Lihat sendiri bagaimana AI menjawab tamu dengan info usaha Anda.See for yourself how the AI answers guests using your business info.
Daftar uji coba gratisStart your free trial